Effective Date: January 01, 2025

EEE USA Services and Solutions LLC (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website or use our services, including the rental of stair dollies, event supplies, and other equipment.

1. Who We Are

Our website address is http://eeestairsdollyrental.com.

For questions or concerns about this policy, you can contact us at:

• • Email: eeeservicesolutions94@gmail.com

• • Phone: 727-712-7484

• • Mailing Address: 338 S Observatory Dr, Orlando, FL 32835

2. Information We Collect

2.1 Personal Information

We collect personal information when you interact with our website or use our services, including:

• • Contact Details: Full name, email address, phone number, and mailing address.

• • Payment Information: Payment details, such as debit/credit card information, transaction IDs, or payment processor data (via PayPal, Zelle, CashApp, or Apple Pay). Note: We do not store your payment details directly.

• • Rental Details: Information about rented equipment, rental dates, and additional preferences.

2.2 Non-Personal Information

We may collect non-personal information to enhance website functionality and performance:

• • Device Information: Browser type, IP address, operating system, and device type.

• • Usage Data: Pages visited, time spent on our website, and interactions with content.

• • Cookies and Tracking Technologies: Data collected through cookies or similar technologies to optimize user experience (see Section 7).

3. How We Use Your Information

We use the information we collect for the following purposes:

1. 1. Service Delivery: To process equipment rental bookings, manage payments, and provide customer support.

1. 1. Communication: To send confirmations, reminders, updates, and respond to inquiries.

1. 1. Marketing: To inform you of promotions or new services (only if you have opted in).

1. 1. Legal Compliance: To meet legal obligations and resolve disputes.

1. 1. Website Improvements: To analyze performance, fix issues, and enhance user experience.

4. Sharing Your Information

4.1 Service Providers

We share your information with third-party vendors only when necessary to:

• • Process payments (e.g., PayPal, Zelle, CashApp, Apple Pay).

• • Deliver or pick up rented equipment.

• • Support website hosting and analytics tools.

4.2 Legal Obligations

We may disclose your information to comply with applicable laws, court orders, or to protect our rights.

4.3 Business Transfers

In case of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

5. Data Retention

We retain your personal data only as long as necessary to:

• • Fulfill service requirements.

• • Comply with legal obligations.

• • Resolve disputes and enforce agreements.

Payment details are securely processed by third-party providers and are not stored on our servers.

6. How We Protect Your Information

We take reasonable measures to protect your information from unauthorized access, misuse, or loss, including:

• • Secure servers and encrypted connections (SSL).

• • Limited access to personal data by employees.

• • Regular security updates and monitoring.

However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website uses cookies to improve user experience. Cookies may store information about:

• • User preferences.

• • Pages visited.

• • Site performance data.

7.1 Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain website features.

8. Third-Party Links

Our website may include links to third-party sites (e.g., Google Maps for directions). These third-party sites operate independently and have their own privacy policies. We encourage you to review those policies before engaging with such services.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of any such data, we will promptly delete it.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• • Access and Correction: Request access to or corrections of your data.

• • Data Deletion: Request deletion of your personal information, subject to legal obligations.

• • Opt-Out: Unsubscribe from marketing communications by following the link in our emails or contacting us.

• • Data Portability: Request an electronic copy of your data.

To exercise these rights, please email us at eeeservicesolutions94@gmail.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted with a revised “Effective Date.” Please check this page regularly for updates.

Thank you for trusting EEE USA Services and Solutions LLC with your rental needs. We are committed to ensuring your privacy and security.